Privacy Policy - DukaanVoice

1. DukaanVoice may process and store information necessary to operate the app, including your Google sign-in identifier, name, email address, internal user ID, device/session identifiers, Firebase Cloud Messaging token, subscription status, latest purchase token, app settings, selected payment packages, selected speaker language, silent/DND preferences, connected-device settings, and security, abuse-prevention, or rate-limit counters.

2. When you grant notification access, DukaanVoice may process notifications only from payment apps selected by you in order to detect payment alerts and extract limited alert-related fields such as app name, transaction amount, sender or identifier text, notification time, and related notification content. DukaanVoice does not use notification content for advertising profiling or targeted advertising.

3. Recent payment-alert events may be stored locally on your device and may also be temporarily processed or stored on secure remote services for connected-device delivery, synchronization, abuse prevention, reliability, session security, rate limiting, and related app functionality. Remote alert-event records may be automatically deleted after their retention window.

4. For sign-in, security, subscription entitlement, abuse prevention, connected-device pairing, and delivery of secondary-device voice alerts, data may be processed through Google Firebase services, including Firebase Authentication, Cloud Firestore, Cloud Functions, Firebase Cloud Messaging, and Google Play Billing services.

5. If you connect secondary devices, DukaanVoice may share limited alert-related information with those linked devices, including display information associated with the app account, selected language or app settings, source app name, transaction amount, and alert time so the connected device can receive and speak the alert.

6. DukaanVoice does not request or intentionally collect your bank password, internet-banking password, debit or credit card PIN, CVV, or UPI PIN. However, notification content generated by third-party payment apps may include names, masked identifiers, or other information selected by those apps, and such content may be processed when notification access is enabled.

7. Some information is stored locally on your device for app functionality and user history display. Some information may also be stored remotely for billing support, connected-device delivery, synchronization, abuse prevention, legal compliance, fraud prevention, dispute handling, reliability, and security purposes. Pairing codes are time-limited, and remote alert-event records may be automatically removed after their retention period.

8. We do not sell your personal data for monetary consideration. We may preserve, use, or disclose information where reasonably necessary to operate the service, investigate misuse, enforce terms, protect rights or safety, comply with legal obligations, or respond to lawful requests.

9. You may request deletion of your account and associated remote data through the app. Certain limited records may be retained for a reasonable duration where necessary for fraud prevention, dispute handling, security, billing compliance, or legal obligations.

10. We use reasonable technical and organizational measures designed to help protect information, but no storage, transmission, notification parsing, or cloud-processing system is completely secure, continuously available, or error-free. You remain responsible for securing your devices, Google account, and connected secondary devices.

11. By using DukaanVoice and enabling its permissions, you consent to this processing for app functionality, security, subscription handling, notification parsing, and connected-device voice-alert delivery. If you do not agree, do not use the app, do not enable notification access, and disconnect any linked devices.


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